Shipping policy

Shipping Policy — Paw Haven Shop

Thank you for shopping with Paw Haven Shop. We are committed to delivering your order quickly, safely, and reliably.

Processing Time

All orders are processed within 1 business day (Monday through Friday, excluding holidays).

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Rates & Delivery

We proudly offer FREE standard shipping on all orders within the United States.

Shipping Carrier: USPS (United States Postal Service)
Processing Time: 1 Business Day
Estimated Delivery Time: 3–5 Business Days
Shipping Cost: FREE

Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays.

Shipping Locations

We currently ship to addresses within the United States, including:

All 50 U.S. States
Alaska and Hawaii
U.S. Territories (where supported by USPS)

If you are unsure whether we ship to your location, please contact our support team before placing an order.

Tracking Your Order

Once your order has been shipped, you will receive an email with your USPS tracking number.

Please allow up to 24 hours for tracking information to update after shipment.

Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout.

Paw Haven Shop is not responsible for orders shipped to incorrectly entered addresses. If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to resend the order.